Shipping policy

We strive to provide our customers with a smooth and reliable shipping experience. Below you will find our shipping policy which explains how we handle shipping, deliveries and tracking.

Delivery address and delivery point

We offer delivery of our products to the address you specify at the time of ordering. If delivery is not possible to your address for any reason, we will attempt to deliver to a nearby delivery point or post office. We will notify you of this and provide you with information on where to collect your order.

Trackable Shipping

All our shipments are trackable. When your order ships, you will receive a tracking link or a tracking number via email or SMS, depending on the contact information you provided. You can use this information to track your order and stay updated on its delivery status.

Delivery times

Delivery time may vary depending on your location and other factors. We aim to provide an estimated delivery time at the time of ordering. Please note that delivery times may be affected by circumstances beyond our control, such as weather conditions or transport problems. We will do our best to deliver your order as soon as possible.

Unreleased packages

If you do not collect or receive your order and the package is returned to us as unclaimed, we reserve the right to charge a fee of SEK 59 to cover the costs of return shipping and administrative measures.

Delivery Fee

Any delivery charges will be clearly stated at checkout when you place your order. The charges are usually based on your delivery address and choice of delivery option.

We value your trust and strive to ensure that your order is delivered in the best possible way. If you have any further questions about our shipping policy or about your specific order, please contact our customer service via info@obsessed.se